Customer Reviews

Based on 244 reviews
87%
(213)
10%
(24)
2%
(6)
0%
(0)
0%
(1)
m
marc gillman
Big Guy

i ordered this bike because im 6'5 and 225 pounds and i needed a big bike that could carry me and some stuff on a luggage rack. i love this bike. i ride it to work every day. i have put 1500 miles on it in the 8 months i have owned it. it was delivered quickly. and it was already mostly assembled. not only do i love it, but everyone that sees it loves it. i am constantly being told how cool my bike is. 8 months and 1500 miles later and the battery and motor are still going strong with no issues.

K
Karen Sergent
Bent brake

The bike came with a bent brake so it runs against the tire and makes a noise while riding it.

Hi, Karen. Thank you for your purchase. And sorry for the inconvenice we've caused. We've feedbacked your problem to our customer service colleagues, and they will contact you to help solve. Thank you again for the support of Heybike!

H
Harry Turner
First E bike

I just purchased my first e-bike which is the Brawn and it is a fantastic bike. I love the bike .

M
Michael Strand
tall Tim’s bike

bike is too tall and should not be boys model so people can mount without fear of tipping over.

C
Customer
Pas content

J'ai acheté un vélo fathbike électrique 48 volts 18 ah j'aurais aimé avoir une batterie moins chers je payerais jamais 1048.00 pour une 2iemes batterie pour aller au lac Mégantic