Customer Reviews

Based on 499 reviews
69%
(343)
27%
(134)
3%
(17)
1%
(3)
0%
(2)
J
John Holland

Explore

B
Brian Dowhen
Explore in Florida

What a great bike. The 1st ride I rode 53 miles on the Pinellas trail. Best bike on the trail hands down. Rides like a motorcycle.

R
River C.
Disappointed

The bike is excellent and I wish I still had it. The problem is that i got the wrong size, and my attempts to adjust it didn't work. So I tried getting ahold of customer service, which advertises that they get back to you within 24 hours. They did not. They also said I needed the packaging to send it back, which I didn't have because I live in an apartment building. After I got ahold of them by email, they tried to convince me to sell it. I told them that was ridiculous as I'd spent 2 months worth of rent on this bike I couldn't even use. So I go outside to look at the serial number and such, at least hoping for a partial refund, but the lock I ordered from them was sawed off and it had been stolen. 2 days and it was gone and I had zero help. The bike was beautiful.

V
Vernon Nyhuis

all working fine

B
BJ Byers
Great purchase!

Great purchase!