Unauthorized and Fake Seller Warning

Unauthorized and Fake Seller Warning

Unauthorized and Fake Seller Warning


Heybike products are sold in the United States through a network of authorized dealers selected by Heybike LTD. These dealers have been chosen for their ability to properly represent and sell.

Unfortunately, Heybike products are sometimes sold by companies that are not authorized to do so. Some websites even use our HeyBike name and brand but have no bikes. They just take money and have nothing to deliver. Goods sold by these unauthorized companies are not purchased from Heybike. Instead, the goods sometimes are purchased on a secondary "gray" market or pirated goods not produced by Heybike LTD. These sort of goods are also likely to be damaged, defective, stolen or counterfeit. It is common for such dealers to deny responsibility for product/support issues. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to Heybike warranty coverage.

We are using our best efforts (including this warning) to prohibit these companies from selling Heybike products, but these practices may still exist. We urge you to use diligence when selecting a dealer to make your purchase.To ensure you are purchasing products from an authorized retailer, please contact us directly at support@heybike.com

The below list of sellers are FAKE:



Amazon Stores:

  • Heybike Direct


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