Why Cityrun?

The Cityrun is an ebike that suits your every need, whether you’re zipping through neighborhoods or tackling long city commutes. It features a durable hydraulic front suspension for absorbing shocks. Safety, convenience, and comfort are perfectly combined in Cityrun.

Rider Review

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EBPMAN Tech Reviews

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Massive upgrades compared to the Heybike Cityscape electric bike!

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1000W Peak Motor

The Cityrun ebike features a powerful 500W motor (peak 1000W), delivering ample power for smooth and efficient rides in urban commuting.

- 720Wh Battery Capacity
- 600 Cycle, 80% Battery Life

Safety Certified Battery

Cityrun has a Safety Certified Battery (UL2849 Standard) with a capacity of 720Wh. It provides safety and enough power for your daily commuting.

Discover Cityrun

Hydraulic Front Suspension

The durable hydraulic front suspension fork helps reduce the impacts from the road on the frame to a great extent, which maximizes comfort as well.

Hydraulic Disc Brakes

The advanced hydraulic disc brakes provide reliable braking power for enhanced safety and control during your rides.

Comfortable Saddle

Enjoy the same comfort on your bike as you do on your sofa. The saddle absorbs shock and ensures you of a pleasant ride.

Shimano 7-speed Gear Shift System

Cityrun features a Shimano 7-speed gear shift system for smooth and precise gear changes, enhancing your riding experience.

Automatic Headlight

The headlight automatically turns on when the surroundings get dark, offering you more safety and convenience.

26"*2.5" Tires

The Cityrun commuter ebike is equipped with 26"*2.5" tires, providing great agility for a comfortable and efficient ride in urban areas.

App Connection

Connect your bike with the Heybike smart app for convenient control of the bike.

Spec&Size

Frameset
Frame

Aluminum Alloy, removable lithium-ion battery, rear rack included, fender mounts, front & rear mount mechanical disc, kickstand mount

Fork

Hydraulic Suspension Front Fork

Wheels
Hub rear

Brushless geared hub motor, 500W Sustained, 1000W Peak, 55Nm Torque

Spokes

Aluminum alloy

Tire

26"x 2.5"-max tire size without fenders

E-system & Drivetrain
Battery

UL 2271 Recognized 48V/15Ah

Charger

48V/4A

Display Type

Smart LCD display

Rear Derailleur

Shimano 7 speed

Accessories
Light

LED, headlight & taillight with turn signals

Rear Rack

Capacity: 120 lbs

Kickstand

Alloy

Weight & Dimensions
Weight

30 kg / 61.7 lbs

Weight limit

Maximum total weight limit (combined weight of rider and cargo) of 350 pounds (158.7kg).

Ebike Dimensions

72.8*26*46.9 inch

What's In The Box

  • Cityrun

  • Charger

  • User Manual

  • Toolkit Box

  • Keys

FAQs - Cityrun

Is cityrun suitable for short people to ride?

Of course! It can be said that Cityrun is most adaptable to people with short height among all models. This is because it is a tailor-made bike that takes into account people's height and handling ability. The step-through frame makes it easy to straddle the bike, and the wide and soft saddle ensures comfortable rides. The recommended rider's height for Cityrun is 5'4" ~ 6'5".

Can I Buy A Spare Battery?

Of course, you can! We have to tell you that extra batteries are always in high demand and sometimes out of stock. So, grab the chance as long as it is available and shows online. And orders for batteries will be fulfilled within our general shipping time the same as e-bikes.

If the battery for your e-bike model shows out of stock, please do not purchase any other Heybike e-bike battery because it will not be compatible with your e-bike model. If it’s in urgent need, we recommend you contact our customer service team to help you register and arrange shipment when the battery is available.

What kind of weather can I ride in?

Cityrun can tolerate biking during most weather conditions. However, if it impacts your visibility and has the possibility to affect your bike's functionality, we don’t recommend riding in such unsafe conditions. Please be cautious about the weather and choose to ride in safe conditions.

Is my Cityrun pre-assembled?

The Cityrun is partially assembled. All you need to do is some simple assembly of the front wheel, fender, saddle, pedals, and other parts according to the instructions. You can download the Cityrun user manual or look at the assembly video for help.

How to adjust each PAS level speed on the ebike?
  1. You can adjust the PAS speed with Cityrun display.
  2. Cityrun supports App control. You can adjust the PAS level speed in the App. Find the setting button in the App and choose "personalize". Then you will find the speed settings.
How to turn off the automatic headlight function?

Cityrun's headlight can automatically turn on when the surroundings get dark. If you do not want this feature, just press the "Auto" button on its right handlebar and then you can turn on/off the headlight with the common button regardless of the lighting conditions.

Customer Reviews

Based on 520 reviews
86%
(449)
11%
(55)
2%
(11)
0%
(2)
1%
(3)
V
Vincent Rinaldi
Two Heybikes - Purchased

I purchased two, one for myself and my wife. They were delivered all together no issues. They ride very good, look good, and very fast, we’ve only went on three rides so far but plan on many more.
However, on my bike the one listed here some how I am not able get the PAS down to zero, the lowest stays in one. Works well going up to five but can only get down to one. Maybe your technical team can offer some advice? It’s like the switch does not recognize (1) . Otherwise, everything works well. We should have also had quick release front wheel release. You advertised it and then did not fulfill, not cool that we have to carry a wrench to take off the wheel. I’d like to see something done about that maybe a swap out. That could be considered false advertising. Just saying. I’ve been in customer service business for 30 years and this should be addressed. Customers don’t like to be disappointed. It determines whether customers share good experiences with others and impacts sales. Customer reviews make a difference. Much appreciated, thank you

M
Mike Burdette
CityRun

This bike is an excellent bike Checked all my boxes for what features that I wanted And for my wife My wife has some health issues And we were looking to buy ebikes This bike is fun and exciting when you ride it. It's very smooth Great looking bike Well made We bought 2 during the sale. I got mine earlier My wife's came in a little bit later And she absolutely loves it just like I do!!! We have had No trouble putting them together. They run great and we are big people. Plenty of power!

O
Old Soul Soap Company
City Run 1 Month Later

My wife and I bought a pair of City Runs about a month ago.

Assembly was easy. The disposal of the boxes actually took longer.

We found the free baskets to be too big, too heavy, and made riding difficult especially on tight turns. So we took them off the bikes.

The bolt securing my seat to the post bent after a couple weeks. Basically I couldn't keep the seat secured no matter how much torque I applied. I emailed customer service and they didn't respond. A little disappointed at that but a $0.10 bolt isn't going to keep me down.

The bikes are well built. The battery is very good. Yesterday we biked +73 km on Ottawa's amazing bike trails, including an hour in a downpour and those bike just kept on going. By the end my battery was flashing and hers still had 2 bars (she is half my weight).

We are very satisfied with our purchase. We feel like we're 12 again riding our bikes smiling the whole way. We feel like we are getting terrific value from them, so if you are considering buying these bikes, I would 100% do it again.

W
WpgCityRun
Exceeded my expectations!

I was very impressed with my new Cityrun!
The build quality and suspension are great!
Assembly was quick and it only took a few minutes to get the app set up.
My first ride was exactly what I was hoping for.

W
WpgCityRun
Exceeded my expectations!

I was very impressed with my new Cityrun!
The build quality and suspension are great!
Assembly was quick and it only took a few minutes to get the app set up.
My first ride was exactly what I was hoping for.