Why Cityrun?

The Cityrun is an ebike that suits your every need, whether you’re zipping through neighborhoods or tackling long city commutes. It features a durable hydraulic front suspension for absorbing shocks. Safety, convenience, and comfort are perfectly combined in Cityrun.

Rider Review

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1000W Peak Motor

The Cityrun ebike features a powerful 500W motor (peak 1000W), delivering ample power for smooth and efficient rides in urban commuting.

- 720Wh Battery Capacity
- 600 Cycle, 80% Battery Life

Safety Certified Battery

Cityrun has a Safety Certified Battery (UL2849 Standard) with a capacity of 720Wh. It provides safety and enough power for your daily commuting.

Discover Cityrun

Hydraulic Front Suspension

The durable hydraulic front suspension fork helps reduce the impacts from the road on the frame to a great extent, which maximizes comfort as well.

Hydraulic Disc Brakes

The advanced hydraulic disc brakes provide reliable braking power for enhanced safety and control during your rides.

Comfortable Saddle

Enjoy the same comfort on your bike as you do on your sofa. The saddle absorbs shock and ensures you of a pleasant ride.

Shimano 7-speed Gear Shift System

Cityrun features a Shimano 7-speed gear shift system for smooth and precise gear changes, enhancing your riding experience.

Automatic Headlight

The headlight automatically turns on when the surroundings get dark, offering you more safety and convenience.

26"*2.5" Tires

The Cityrun commuter ebike is equipped with 26"*2.5" tires, providing great agility for a comfortable and efficient ride in urban areas.

App Connection

Connect your bike with the Heybike smart app for convenient control of the bike.



Aluminum Alloy, removable lithium-ion battery, rear rack included, fender mounts, front & rear mount mechanical disc, kickstand mount


Hydraulic Suspension Front Fork

Hub rear

Brushless geared hub motor, 500W Sustained, 1000W Peak, 55Nm Torque


Aluminum alloy


26"x 2.5"-max tire size without fenders

E-system & Drivetrain

UL 2271 Recognized 48V/15Ah



Display Type

Smart LCD display

Rear Derailleur

Shimano 7 speed


LED, headlight & taillight with turn signals

Rear Rack

Capacity: 120 lbs



Weight & Dimensions

30 kg / 61.7 lbs

Weight limit

Maximum total weight limit (combined weight of rider and cargo) of 350 pounds (158.7kg).

Ebike Dimensions

72.8*26*46.9 inch

What's In The Box

  • Cityrun

  • Charger

  • User Manual

  • Toolkit Box

  • Keys

FAQs - Cityrun

Is cityrun suitable for short people to ride?

Of course! It can be said that Cityrun is most adaptable to people with short height among all models. This is because it is a tailor-made bike that takes into account people's height and handling ability. The step-through frame makes it easy to straddle the bike, and the wide and soft saddle ensures comfortable rides. The recommended rider's height for Cityrun is 5'4" ~ 6'5".

Can I Buy A Spare Battery?

Of course, you can! We have to tell you that extra batteries are always in high demand and sometimes out of stock. So, grab the chance as long as it is available and shows online. And orders for batteries will be fulfilled within our general shipping time the same as e-bikes.

If the battery for your e-bike model shows out of stock, please do not purchase any other Heybike e-bike battery because it will not be compatible with your e-bike model. If it’s in urgent need, we recommend you contact our customer service team to help you register and arrange shipment when the battery is available.

What kind of weather can I ride in?

Cityrun can tolerate biking during most weather conditions. However, if it impacts your visibility and has the possibility to affect your bike's functionality, we don’t recommend riding in such unsafe conditions. Please be cautious about the weather and choose to ride in safe conditions.

Is my Cityrun pre-assembled?

The Cityrun is partially assembled. All you need to do is some simple assembly of the front wheel, fender, saddle, pedals, and other parts according to the instructions. You can download the Cityrun user manual or look at the assembly video for help.

How to adjust each PAS level speed on the ebike?
  1. You can adjust the PAS speed with Cityrun display.
  2. Cityrun supports App control. You can adjust the PAS level speed in the App. Find the setting button in the App and choose "personalize". Then you will find the speed settings.
How to turn off the automatic headlight function?

Cityrun's headlight can automatically turn on when the surroundings get dark. If you do not want this feature, just press the "Auto" button on its right handlebar and then you can turn on/off the headlight with the common button regardless of the lighting conditions.

Customer Reviews

Based on 1 review
Robert Beeso
Damaged and missing parts

I received two bikes on May 13 and noted damage and missing items. The wiring harness that connects the headlamp was severed and the rear fender was scratched. The screws that attach the fender to the frame were missing. I did not receive the rear basket for one of the bikes. I have emailed customer service twice and have not received a response