Recently we received numerous of feedback from our customers about e-bikes stolen. We all know how upset and frustrated it was as the more the owners love the e-bike, the more disappointed. For owners whose e-bikes have not yet been stolen, it is better to take the prevention seriously as preventing your e-bike from being stolen is always easier said than done.
The followings are some practical tips we would like to share with you.Β 

Tips about locking and parking:

  1. Lock your e-bike with different types of locks. Using multiple locks is not only a deterrent for thieves, but it also slows them down. And, usually, thieves are less likely to carry multiple different penetrating tools when stealing an e-bike. This will greatly reduce the risk of the e-bike being stolen.
  2. Lock the frame and wheels as close together as possible to an e-bike rack so that gives the thief little room to move when they steal the e-bike.
  3. Please park your bike indoors, such as in your home and garage. Instead of parking in front of your home or on the road. If you have to park outside, please park your bike in a well-lit and CCTV parking area if possible.

Register and insure your e-bike:

Register your bike and if it is stolen and recovered by police, it could be traced back to you. We suggest you register onΒ 529 Garage, provide free services for storing your e-bike information so that police and e-bike shops could easily search it. You can also register your e-bike information with some of your related local agencies.

For registering your e-bike, we recommend you note your e-bike serials and order information. The Heybike e-bikes serials could be found at the headtube.

Heybike e-bikes serials

Β 

On the other hand, insuring your e-bike can also greatly reduce losses from theft. For more details about insuring, you can refer toΒ Bicycle Insurance.

Β 

What if the e-bikes were stolen?

If your e-bike is stolen, firstly, you should call the police via the non-emergency number, obtain a crime reference number and contact your insurer. And then you could then edit your e-bike as "stolen" on the e-bike registration site. You can also check Bike Theft Victim Do's and Don'tsΒ Bike Theft Victim Do's and Don'tsΒ for details.

Β 

1 comment

  • John
    • John
    • October 28, 2024 at 1:44 am

    If my HeyBike Brawn is stolen can I report this to HeyBike? (I already reported to the polce too)

Leave a comment

Please note, comments need to be approved before they are published.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

Latest Stories

View all

Rekindle the Love for Nature - Jennifer and Laura's Journey

Rekindle the Love for Nature - Jennifer and Laura's Journey | Heybike Community

This story shares Jennifer and Laura's riding journey. It shows how ebikes help them rediscover the joy of riding in the wild nature and get health benefits.

Read more

A Tribute to Man's Best Friend (ft. Michael & Brodie) | Heybike Community

A Tribute to Man's Best Friend (ft. Michael & Brodie) | Heybike Community

Michael shared a touching story of his dog in the design contest for Hero e-bike. Heybike helped him make a special edition bike. Read this story to learn more.

Read more

Discover More Outdoor Fun - Jody & Sandy

Discover More Outdoor Fun - Jody & Sandy | Why Heybike

Driving an RV and riding Heybike e-bikes, Jody and Sandy had a wonderful journey in Georgia. Together they discovered more outdoor fun with Heybike.

Read more