Customer Reviews

Based on 185 reviews
79%
(147)
16%
(29)
3%
(5)
1%
(1)
2%
(3)
M
MDI
MARS2 Review

Purchased my MARS2 online in November. Easy to assemble once I unboxed. Make sure you give yourself plenty of space to spread out and follow the instructions. Been riding it weekly to the beach, mostly on the road and grass. Really fun bike. Also have a RangerS...like them both. MARS2 is a lower maintenance bike.

B
Bill Jordan
No response from customer service

I bought 2 mars 2.0. One of the bikes batteries was definitely used, large scratches/gouge and it was dirty and dusty. Called customer service, sent pictures and haven't heard from them. Called back and said they are still looking into it. 3 weeks later, still nothing from them

B
Becca Joyner
Good Ride, Bad Assembly

As a first time E-bike owner, I wanted something that could be easy to handle, and fun to ride. Well, with Heybike, only one of those stood the test.

I had a very hard time assembling this bike, and needed to take it to a professional to get the back rack on because it was so severely bent.(notice one of the bolts is missing off the rack.)

After a 200+ dollar tune up, I took it for a spin, and it rode like a dream! This thing flies at its top speed, And rides so smoothly off road!

I would just like to make a suggestion to the Heybike company that the back rack be included in the pre assembly. It would save a headache for us who are solo e-bike owners.

Other than that, it’s a good bike! Highly recommended it for beginner e-bike riders.

L
Luiz Dias
So Fun!

This is my first e-bike purchase and I’m really happy with the Mars 2.0. I’m a shorty, only 5’2” and it works great for me. I can still put my feet on the ground with the seat at its lowest. Customer service is also great. I had a question about how to turn on the display after assembly so decided to call and ask and it couldn’t have been any quicker or easier. My hubby and I both got one and we both love them. Very fun to ride!

M
Michael Suen
Ride with my maltase in the frorest trial

Riding with my little dog on Mars 2 in the forest trail is a great adventure.