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Find Heybike at 500+ Local Bike Shops
Still deciding? Nothing beats a real test ride. Visit our local partner stores to explore the Heybike lineup in person and elevate your riding experience.
Find A Dealer
Are you still on the fence about whether the bike does right meet your personal needs? Come visit a brick-and-mortar store! There you can find Heybike e-bikes and the Test Ride service is now available. You can buy it directly if you are satisfied with the bike. E-bike purchased from these offline channels is also covered by Heybike's warranty.
Notice: please contact us or call the offline shop to ask if the model you would like is available.
Help Us Bring Heybike Closer
Help Us Bring Heybike Closer
Tell us what you're looking for and where you are. Your response helps us understand local store and test ride demand.
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Model You're Interested In *
- Saturn
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Electric Bikes FAQs
Why should I test ride an e-bike before choosing one?
A test ride helps you understand things that are difficult to judge from measurements alone—such as whether the frame feels too tall or too low, how naturally you can reach the handlebars, and how the bike responds when you accelerate, turn and brake.
It’s a simple way to feel more confident about your choice.
I’ve never ridden an e-bike before. Can I still take a test ride?
Absolutely. A local dealer can introduce you to the controls, riding modes and basic e-bike features before you get started. Let the store team know that it’s your first time, take things at your own pace and enjoy getting to know the bike.
Can I compare more than one Heybike model at the store?
Some dealers may have multiple Heybike models available to view or test ride. Trying more than one can help you compare size, comfort, controls and riding feel in a way that is easier to understand than comparing specifications alone.
If I decide to buy from an authorized dealer, will my bike be covered by Heybike’s warranty?
Yes. Eligible Heybike e-bikes purchased from an authorized dealer are covered by Heybike’s 2-year limited warranty.
You can take a test ride, ask questions and learn more about the bike and its warranty coverage before making your decision—so you can choose and purchase with confidence.
What's the warranty for Heybike ebikes? Can I extend it?
We provide a 2-year warranty for all Heybike electric bikes, including the combo sale. Besides, the Hero's bike frame has a 10-year warranty.
You can extend the bike warranty at the same time you place an order or within 30 days of purchase. Please note that different plans of extended warranty need corresponding payment. Please refer to the Warranty Policy for more details.https://www.heybike.com/pages/warranty
What's the return & refund policy?
You have 30 days after receiving your package to request a return. Please first contact our customer service team at support@heybike.com to get a return shipping label. As for the refund, it depends on different situations to get a full refund or partial refund. Find more details about the return & refund policy in this link.







