Your Lightweight Commuter
Your Getaway Cruiser
FAQs
Is Venus UL certified?
Yes, Venus is UL 2849 and UL 2271 certified, which means the electrical system and the battery meet stringent safety standards.
Does Venus have a throttle?
Yes! Venus comes with a throttle. Top speed and throttle behavior can be configured via the Heybike app to meet Class 2 or Class 3 regulations.
What is Venus’s weight capacity?
Venus supports up to 350 lbs total rider + cargo capacity.
How does Venus keep riders safe?
Venus comes with hydraulic disc brakes to help riders stop safely, timely, and confidently. It also comes with a bright headlight and integrated turn signals to help you see and be seen in traffic.
Is Venus suitable for shorter riders? Is it easy to get on and off?
Absolutely! Venus features a low step-through frame and a slightly forward bottom bracket that improves leg extension while maintaining a low stand-over for confident stops. Recommended rider height: 4'11" – 6'2". Recommended inseam: 24.4" – 34.7".
What is the warranty for Venus?
Venus purchased from our official website comes with a 2-year limited warranty. For full details, visit our Warranty page. Warranty Policy