Customer Reviews

Based on 15 reviews
73%
(11)
13%
(2)
0%
(0)
0%
(0)
13%
(2)
D
David Cruz
Muy bueno

Super

W
Wyatt Scanson
Heybike battery charger

Glad to finally have my bike back after 2 weeks
That bike has been a blessing to me since I’ve had it since October of 2022
3400 miles just going to and from work
It got me a great job in Newago I’ve since moved closer to that since I was riding 5 miles each way to get to work
I made a video of me going to work and coming home back then
I have the Cityscape

K
Keith Moultrie
Battery charger replacement

I purchased a new charger but it's the wring one. My bike is an discontinued model ,the new charger adapter doesn't fit

L
Lisa Duncan
Replacement parts

Great customer service , I initially ordered the wrong part , I immediately emailed Heybike and the promptly credited my card and allowed me to reorder the correct part with no hassles !

N
Nathan C
Charger

bought e bike on Christmas its jan2. charger just died. no reason. Battery lock broke. customer support has no authority to help. cant even buy a charger cause they are sold out. I think I've only ever has a customer experience this bad was with my cable company

We just updated our inventory and may have the charger you need. Sincerely apologize for the inconvenience caused before