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  • Even at the fifth and highest level of pedal assist, the Alpha is smooth and easy to control, making you feel like you’re pedaling a traditional push bike. There’s nothing jerky about the acceleration.

  • So while you can go mountain biking with the Hero, you’ll be best served keeping the pace reasonable.

  • With real power, actual suspension, and smart features that make it more refined and useful, this is a folding e-bike that doesn’t ride like a compromise.

  • The new Mars 3.0 features a fully reworked frame with an internally housed battery and a Horst-link suspension system—something you almost never see on a folding e-bike.

Excellent

Based on 1,489 reviews

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Outstanding Customer Service

Their customer service was outstanding. Got back to me the next day when I had questions and answered them thoroughly and professionally.
I'm extremely happy with the Mars 2.0, it has more power than I expected and the charge lasts!
I can't say enough good things about the bike and the company and its service.

Richard R,
Nov 11, 2025
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Verified review
This is the 1st ebike I have ever owned…

This is the 1st ebike I have ever owned or even rode. RANGER S 1000, I'm 71 yrs old and this bikes amazing, I can control how fast I go, which, I have gotten it to 29 miles per hr. I love this bike. I was leaning towards the 500 or 750 and my salesman explained that I will have control with the 1000 and if we are planning on off roading in the hills on our trips then the 1000 is much better. So far I love it and recommend it 💯

Sheryl,
Nov 9, 2025
Verified
Verified review
Nice bike to ride....very fast !!! Mars 2.0…

Nice bike to ride....very fast and fun..would highly recommend
I have the Mars 2.0 ..
Way too fun to ride

Jon C.,
Oct 30, 2025
Verified
Verified review
Wow! What an amazing bike!

Wow! Heybike has really got something special with the Ranger S 1000 W E-bike. I spent nearly 2 years getting to know the industry and have watched hundreds of reviews of many different bikes.

I got my bike 3 days ago and have put over 50 miles on it! Its speed and power are awesome and it rides like a dream!

Daniel Hall,
Oct 8, 2025
Verified
Verified review
Great bike, going on 3 years

I bought a city run almost 3 years ago and have really loved it. It’s a huge part of my life now. Had a little hiccup several months ago where the LCD unit burned out and it took a long time to get a replacement in. But customer service was very helpful and credited me half of the cost due to the wait. It’s a comfortable ride, safe, and looks good. I’d recommend it to everyone.

Blake E.,
Oct 8, 2025
Verified
Verified review
I love my Horizon

I love my Horizon. I have about 200 miles on it so far with no problems. I assembled it myself in about 30 minutes. I do recommend checking all the nuts and bolts for for tightness.
The full suspension and fat tires give a smooth ride.
The customer service is great . They answered my questions quickly and expertly.

johnirmi,
Sep 29, 2025

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